Aberta audiência sobre ressarcimento por conexão de consumidor à rede básica

Fonte: ANEEL O período de contribuições à Audiência Pública nº 32/2011 termina em 25/07. A audiência visa obter informações referentes à metodologia de apuração do ressarcimento à distribuidora pelo consumidor conectado à rede de distribuição e que pretende se conectar diretamente à rede de transmissão (Rede básica*).  Atualmente, o cálculo do ressarcimento pela migração de […]

Compensation for power outage totaled BRL 360 million in 2010

Fonte: ANEEL  Energy consumers received BRL 360.24 million in compensation for outages in energy supply in 2010. 94.89 million compensations were paid for the breach of individual indicators of Outage Duration per Consumer Unit (DIC), Equivalent Outage Frequency per Consumer Unit (FIC) and Maximum Duration of Continuous Outage per Consumer Unit (DMIC).  The data contained in […]

Hearing on compensation for connection to a primary consumer was open

Fonte: ANEEL The period of contributions to Public Hearing No. 32/2011 ends on 07/25. The hearing means to obtain information regarding the methodology of calculation of compensation to the distributor by the consumer connected to the grid and who intends to connect directly to the transmission network (basic network*). Currently, the calculation of compensation for the […]

Companies fined for violations in call centers

Fonte: ANEEL The National Energy Agency (ANEEL) fined 16 distributors for breach of telemarketing quality indicators defined by Normative Resolution No. 393/2009. The standard establishes conditions of service by Call Center (TAC) of concessionaires and resellers of electricity distribution and was incorporated by Normative Resolution 414/2010 . The penalties imposed by the review were maintained by the executive board of […]