Fonte: ANEEL
The Goiás Agency of Regulation, Control and Inspection of Public Services (Agência Goiana de Regulação, Controle e Fiscalização de Serviços Públicos – AGR), by delegation of the Brazilian Electricity Regulatory Agency (Aneel), carried out this Wednesday (03/05), in Itumbiara (GO), a public consult to hear the consumers about the quality of the services rendered by Celg Distribuição S/A. Approximately 50 representatives of resident associations, public ministry, rural union, consumer defense organ, industries and Municipal Chamber participated in the consult.
The meeting was presided by AGR’s energy director Osmar Antônio de Moura and counted on the participation of Aneel’s Electricity Services Inspection, Paulo Henrique Lopes.
The contributions collected during the meeting will serve as a subside to the periodic inspection of the services rendered by the company in the distributor’s concession area, to be carried out in 2008 by AGR. Besides encouraging the improvement of power service rendering, the purpose of the public consult is to provide consumers direct access to Aneel and AGR to contribute to the inspection processes. The quality in the supply and customer service are some of the aspects of the services rendered by the distribution leasers observed by the inspection.
Celg, the first distributor to go through the public consult about service inspection this year, serves approximately 2 million consumers in 237 municipal districts in Goiás. Predicted also are another 28 consults in
