Fonte: ANEEL
The National Energy Agency (ANEEL) analyzed last Tuesday (05/15) features two companies against levied penalties and decided to keep the fines.The violations represent the deviation from the index of telemarketing quality.
The board's decision has the potential to use the utilities at the administrative level.Check the table below with details of the offenses. (VS/PG)
| Business | Infraction | Final value of the fine | Decision of ANEEL |
| Ampla energia e Serviços S.A. | Deviation from the index of telemarketing quality for the year 2010, according to provisions of Normative Resolution No.363/2009. | BRL 1,813,105.91 | The Agency decided to learn and dismiss the appeal brought by Ampla Energia e Serviços S.A. They maintained the fine imposed by the Superintendency of Electricity Monitoring Services – SFE. |
| Cemig Distribuição S.A. | Deviation from the index of telemarketing quality in the months of September and November 2009, according to provisions of Normative Resolution No.363/2009. | BRL 27,201.66 | The Agency decided to learn and uphold in part the appeal by Cemig S.A. The fine was reduced from BRL 29,416.35 to BRL 27,201.66. |
